Disclaimer:I have no itensions of maligning any individual.But, yes this article expresses my anger towards one of the best Corporate Houses in India and it makes me sad that things got this worse.
If you are wondering why I am blaming the TATA’s for not letting me blog, please be rest assured that they are one of the biggest if not the only reason for my blog being deserted.Infact, i have utmost respect for the TATA group and the Man Of Steel – Mr.Ratan Tata. But then, didn’t someone say ” A bad fish can spoil the whole bunch”
Culprit :: TATA Indicom Broadband Connection
It has been 3 unfortunate months i signed up for a broadband connection from Tata Indicom.Ironic as it is, i am a repeat customer so it makes it even more worse.There has not been a single day i had uninterrupted internet access, forget me ranting about the speed et all.
Adding fuel to the fire is the oh-so f*** up Customer Care Center who have gone that extra mile to ensure that my complaints are always registered but never acted upon.For the sticker for details, and if anyone from the TATA Indicom group reads this,please leave a comment and i will provide all the complaint numbers.
Did i hear someone say, ‘Itne Paise Me Itna hi Milega’. Common, i am shelling out 1.4k/month for a supposedly 484kbs connection.I wouldn say that is cheap.
I can go on bitching about the worst ever ISP that the Tata Indicom Connection has become but then, i guess it is gonna end up falling on deaf ears.
On the business note, i see it as a clear case of business diversification going wrong.The Tata’s foray into communications sector was never a run away success.Call it bad marketing or the lack of adequate sector knowledge, it has been a sorry state affair when it comes to TATA’s and the telecommunications sector.It is even more saddening that this time around, the screw up has been from the Customer Support too. Tata’s subsidaries have always been known for decent if not exceptional service.But with TATA Indicom broadband, it is CRM fail too.
I am gonna end it right here with the hope that my agony will be heard and atleast help someone choosing a better connection.If you can relate to the situation i am in, i will request you to spread the word.Let the world know about business’s taking the customers for granted.
Again, if you think this is too stupid a reason for not blogging,i have been active in the microblogging platform-twitter.The conversations there have been anything but enlightening and i have been doing a lot of reading.
Here are some of the jewels i got a chance to read in the past few days,
Evolution of exchange traded derivatives — A dive down into the history of Derivatives.A bland, lengthy but highly informative article.
Stock Pick- Geodesic — One of the best stock pick anaylsis i have read in sometime.An exhaustive anaylsis covering most of the metrics.
Corus and Ranbaxy – Acquisitions gone wrong? – I did discuss the Ranbaxy Deal repurcussions with respect to Block Deal at the time of deal.And this article just justified that.Oh Boy!! and TATA’s are at the party again with Corus
Also, it has been a roller coaster ride with me playing around with Tech Mahindra stock in Intraday trades.Will probabaly have a post coming soon with my learnings.
PS:: This post has been written from the office.My Internet Connectivity at home is as usual down